OUR PRIVACY STATEMENT

LAST UPDATED 1st MAY 2018

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This website (“website”) is operated by Rosa Records (info@rosarecords.co.uk).

 

The terms “we”, “us”, “our” and “ours” when used in this Privacy Statement mean Rosa Records  which includes any and all subsidiaries, divisions, branches, affiliates or companies under the control of Rosa Records.

 

The terms “you”, “your” and “yours” when used in this Privacy Statement mean any user of this website.

 

IMPORTANT: BY SUBMITTING PERSONAL DATA TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.

 

SCOPE OF POLICY

 

We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Statement describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable European data protection laws. The term “Personal Data” refers to personally identifiable information about you, such as your name, e-mail address, or mailing address.

 

YOUR DATA

 

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

 

EMAIL AND NEWSLETTER

 

If you sign up to our newsletter we will use your email address to send you information about products, services, or updates we believe you would like to be made aware of. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time by emailing mailings@rosarecords.co.uk

 

MONITORING & COOOKIES

 

A cookie is a small text file that we may store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

 

There are two types of cookies used on Wix sites (the company hosting our website):

 

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

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Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

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We also place video on our website, hosted by a third-party called Vimeo. Their cookie policy can be found here: https://vimeo.com/cookie_policy

 

 

PERSONAL DATA 

 

We may disclose your personal data. In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

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If you are concerned about your data, you have the right, subject to the payment of a small fee, to request access to personal data which may hold or process about you. Further information about your personal data is found below in our GENERAL DATA PROTECTION REGULATIONS (GDPR) section.

 

 

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GENERAL DATA PROTECTION REGULATIONS (GDPR)

 

 

WHO IS COLLECTING THE DATA?

Rosa Records, the exclusive record label for Elio Pace.

 

WHAT DATA IS BEING COLLECTED?

For our mailing list, we only ever collect your email address. However, when you buy from our store, we need to collect your full name, and mailing address in order to fulfil your order. Once the order is fulfilled, we store the data for a period of time (see “How long will the data be stored for” below), before we completely delete it from our systems. 

 

We also use a secure payment checkout system supplied by Stripe. To view their Data Privacy rules, please visit: https://stripe.com/gb/checkout/legal

 

WHAT IS THE LEGAL BASIS FOR PROCESSING THE DATA?

Your email address is collected for email marketing purposes (our Newsletter). When you purchase from our store, we need your full name and address to process and fulfil your order.

 

WILL THE DATA BE SHARED WITH ANY THIRD PARTY

Rosa Records will never share your data with any third-party. It us used exclusively for email communication as outlined, and for store fulfilment. 

 

HOW WILL THE INFORMATION BE USED?

In relation to items you have ordered from our store, we use your data to fulfil your orders. In relation to our newsletter, we use your email address to send you ‘breaking news’ as it occurs, and that we feel may be of interest to you. 

 

HOW LONG WILL THE DATA BE STORED?

We fully delete the information you provided us for your store purchases, once the cooling off period (7 days) plus 30 days has expired. This will include your email addressed used at time of purchase. If you wish to remain on the mailing list, you will need to opt-in via our CONTACT page.

 

For people who consent to our newsletter, we hold your email address until such time that Rosa Records no longer sends email newsletters out to subscribers, or you chose to unsubscribe.

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WHAT RIGHT DO YOU HAVE?

You have the following rights in relation to the data we hold on you:

 

• Right to access: Your right to ask us what information we hold on you, and how it is being used.

 

• Right to rectification: Your right to rectification inaccurate personal data concerning you.

 

• Right to erasure (to be forgotten): Your right to ask us to remove data we hold on you from our database.

 

• Right to object: Your right to object to your data being used, and request an immediate stop to your data being used. 

 

• Further rights: For a full list of your right under The General Data Protection Regulations, please visit: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

HOW CAN YOU RAISE A COMPLAINT?

By emailing info@rosarecords.co.uk

 

CONSENT

By consenting to this privacy policy, you are giving us permission to process your personal data specifically for the purposes intended, as detailed above. 

 

UNSUBSCRIBE

On each newsletter Rosa Records sends out, there is a link that allows you to immediately unsubscribe. However, you can also email mailings@rosarecords.co.uk and we will remove you from our database within 24 hours. A link to unsubscribe is also available on the CONTACT page. 

 

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BUYING FROM OUR STORE

 

 

RIGHT TO CANCEL

 

You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have confirmed you are returning the goods. 

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We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

 

Once you have notified us that you are returning the goods, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to return goods if:

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• The supply of goods is dependent on fluctuations in the financial market which cannot be controlled by the retailer.

• The supply of goods are made to your specifications or clearly personalised or which by reason of their nature cannot be returned.

• The supply of audio or video recordings (CD, DVD for example) are unsealed by you.

 

NOTICES

 

All notices you send us must be sent to the contact details on our CONTACT page. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) 

 

In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

 

GOVERNING LAW

 

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.